La Red Health Center participates in most of the local employer-sponsored insurance plans, as well as Medicare and Medicaid. For patients who do not have insurance, La Red Health Center assesses fees based on a sliding fee scale which is predicated on annually revised federal poverty guidelines.

Prenatal and Perinatal Services: Pregnancy tests are offered to sexually active women and those who test positive are referred into the prenatal program. La Red Health Center contracts with a private obstetrical group for onsite prenatal and postpartum services, as well as labor and delivery services at a local hospital. Through collaborations with other local organizations, the prenatal program provides onsite nutrition counseling, parenting classes, and gestational diabetes education and management as additional education components. La Red Health Center’s Promotora Program (case management) facilitates the enrollment of low income pregnant into assistance programs such as WIC (food assistance) and public health coverage.

Children and Adolescents: La Red Health Center administers an immunization program, participates in the State’s Vaccines for Children’s program, completes developmental assessments, and provides nutritional advice and education to families, including referral to public programs for food assistance. Services for adolescents currently include developmental assessment, physical examinations for school and sports, and health education regarding sexually transmitted diseases.

Adults: Primary, acute and chronic disease treatment is conducted by a provider team who completes a detailed review of age and gender appropriate risk factors for diabetes, coronary artery disease, cancer, sexually transmitted diseases, behavioral health issues, and other medical conditions. Diagnostic procedures and subspecialty care are referred to physician partners as appropriate.

Geriatrics: Screenings are available for osteoarthritic conditions and osteoporosis. Immunizations are offered for preventable illnesses such as influenza (age 50 and older), pneumonia (age 65 and older), and tetanus (all adults every 10 years). Other preventive screening services for cancer, diabetes, mental health are routinely administered. Free glaucoma screening is available on a periodic basis through a local partnership.

Mental Health and Substance Abuse Counseling, conducted by a bilingual Board certified psychiatrist, is made possible through a contract with Delaware’s Division of Substance Abuse and Mental Health to meet an unmet need for services generally in Sussex County, but specifically as they relate to culturally appropriate care. The psychiatrist addresses issues ranging from postpartum depression to domestic violence, to depression, to substance and alcohol abuse.

Oral Health Services are available to existing patients at a reduced fee through a collaborative agreement with a Bureau of Primary Health Care funded program.

Emergency Medical Services are available to patients 24 hours per day/7 days per week After hours calls are automatically forwarded to a cell phone carried by the medical director.

     PREVENTIVE HEALTH SERVICES

Prenatal and Perinatal Services provides vital services and education with the intent of increasing the rate of care offered to pregnant women in their first trimester of pregnancy and lowering the rate of gestational diabetes, low birth weights, and infant mortality.

Cancer Screening is available through La Red Health Center’s participation in the Delaware Division of Public Health’s Screening for Life Program. The program provides free breast, cervical and colorectal cancer screening exams for uninsured eligible women (up to 200% FPL) (and men for colorectal) over the age of 18 years.

Well-Child Services include routine school and sports physicals

Immunizations against Vaccine-Preventable Diseases provides age-appropriate immunizations for all life cycles including diphtheria, pertussis, tetanus, polio, measles, mumps, rubella, and influenza.

Blood Screenings are offered at no cost for cholesterol and osteoporosis through two partnerships with local hospitals. Lead poisoning screening is also available.

Small Employer Assistance is available to those who wish to offer pre-employment screening or routine or customized annual physical examinations to their employees.

     ENABLING SERVICES

Transportation Services are currently performed by two bilingual outreach workers/case managers. By providing such services, it is assured that critical continuum of care referral services are completed and that no-show rates are minimized for other service providers.

Translation/Interpretation Services are conducted by four certified medical interpreters who provide services for patients who have made appointments at other medical offices where resources are not available. The staff of La Red Health Center is fully bilingual and patient care is provided in a culturally competent manner.

Prescription Assistance is available on a limited basis to assist low-income, uninsured patients who qualify for discounted fee-for-service medication programs.

     PATIENT EDUCATION & OUTREACH SERVICES

Diabetes Prevention and Management services are directed by a Certified Diabetes Educator who is funded through the Delaware Health Care Commission to provide onsite diabetes screening and nutrition counseling.

HIV Prevention Outreach, Testing and Counseling services are conducted a coordinator who has been trained and certified by Delaware’s Division of Public Health to provide health education, risk reduction training, disease screening, counseling and case management referrals as required.

Childhood Immunization Outreach is conducted to educate parents regarding the importance of adhering to prescribed schedules of immunization and to assist them in obtaining records from the State’s databank to facilitate school enrollments.