Due to the current COVID-19 pandemic, La Red Heath Center has implemented patient safety protocols and enhanced cleaning practices to protect patients and staff from exposure.
The patient safety protocols include:
Screening everyone who attempts to enter a LRHC facility for COVID-19 symptoms, taking their temperature; requiring/providing a surgical mask as cloth masks and bandanas are not approved face coverings, requiring/providing hand sanitizer and practicing social distancing while in the lobby. Waiting rooms/lobbies will no longer offer magazines, children's toys and so forth, since those items are difficult to clean and disinfect. LRHC clinical staff will wear full PPE at all times when in contact with patients. During Flu Season patients seen for either COVID-19 symptoms or Flu symptoms will be tested for both.
Enhanced cleaning practices include:
Sanitizing the lobby chairs, doorknobs, surface areas, exam rooms, and procedure rooms after each patient visit. Deep cleaning the cubicle curtains in all exam/procedure rooms quarterly, conducting a deep cleaning of the carpets and VCT/Tile every 6 months and using disinfectants that can be effective against COVID- 19, and are effective against the most common diseases and pathogens, including MRSA, HIV-1 (AIDS virus), and Avian Flu.
For patients who need medical, dental or behavioral health services, we ask that you please call the office before coming to any of our locations.
Our office staff will ask some screening questions. You'll be asked these same questions again when you arrive at the office. Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your next appointment. We will do our best to allow greater time between patients to reduce waiting times for you, as well as reduce the number of patients in the waiting/lobby area at any given time.
We appreciate your patience during this time as we are trying to protect the members of our community.
Only the person with the appointment will be allowed in the office and only one parent can accompany a child during a visit.
For local, Delaware information related to the coronavirus, please visit www.de.gov/coronavirus